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Citizens Advice Croydon


Online advice form

Please read the following before making a submission.

We will only reply to online enquiries by email. We aim to respond within three to five working days, but it can take a little longer during very busy periods.

We will only reply to the person named on the form. Please do not ask that we contact another person as we will not respond.

As part of our online enquiry service we will ask you for some details about yourself and the issue you are looking for help with. We will use this information to provide you with advice as well as to improve our service and inform our campaigns.

We ask our clients if they are happy to share some information about their background with us. You do not have to provide us with this information and it does not affect the advice you receive. However, it helps us ensure that we are delivering our service in a way that supports everyone and that we are reaching people from all backgrounds.
If you would like more detail about your rights and how we use your information you can read our privacy notice on our website. https://www.citizensadvicecroydon.org/

With your permission, you may be contacted by Citizens Advice (or a trusted research partner) for feedback on your experience of contacting us for advice.
Read our privacy policy




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